With Stelfast’s second ISO QC lab based in Ohio, the Quality Assurance
Manager has no slow days. He is responsible for implementing and
maintaining the ISO quality
programs by authoring policies, procedures,
and work constructions. He is
charged daily with establishing checks
and balances on the in-place programs
for quality and parts inspection. All
problems and complaints come directly
from the customer or from branches or
from the sales department to him.
And it doesn’t stop there. Through internal audits, Stelfast® proactively seeks process errors that can be corrected.
Quality is a critical link in the Continuous Chain...
Under the QC manager’s leadership,
the company, as an importer, distributor,
and manufacturer, established controls
and processes to promote the quality
of product coming out of the manufacturing
The progression of procedures,
policies, and work constructions
coincided with the company’s evolution
into automotive sales, so they became
QS9000. From QS9000, Stelfast® has
now progressed into ISO
The ISO certification
benefits both the industrial and
automotive sides of Stelfast’s businesses. Whether
customers are familiar with ISO certification or not, what they do recognize
and appreciate is that they’re getting
quality fasteners and a quality shipment.
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