Cleveland
800-729-9779
Chicago
866-783-0161
New Jersey
800-506-6380
Atlanta
877-472-0033
Dallas
866-783-5378
Houston
800-473-1168
Los Angeles
800-581-8346
Toronto
800-268-4723
Montreal
800-361-2155
 
     

 

 

 

 

 

With Stelfast’s second ISO QC lab based in Ohio, the Quality Assurance
Manager has no slow days. He is responsible for implementing and
maintaining the ISO quality programs by authoring policies, procedures, and work constructions. He is charged daily with establishing checks and balances on the in-place programs for quality and parts inspection. All problems and complaints come directly from the customer or from branches or from the sales department to him. And it doesn’t stop there. Through internal audits, Stelfast® proactively seeks process errors that can be corrected.

Quality is a critical link in the Continuous Chain...

Under the QC manager’s leadership, the company, as an importer, distributor,
and manufacturer, established controls and processes to promote the quality
of product coming out of the manufacturing process. The progression of procedures, policies, and work constructions coincided with the company’s evolution into automotive sales, so they became QS9000. From QS9000, Stelfast® has now progressed into ISO registration. The ISO certification benefits both the industrial and automotive sides of Stelfast’s businesses. Whether customers are familiar with ISO certification or not, what they do recognize and appreciate is that they’re getting quality fasteners and a quality shipment.

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